To effectively compete in your respective market, you need a way to optimize the design and performance of your network without diverting essential resources from other strategic areas. Resolve Consulting's network management service provides your organization with critical network monitoring and network management expertise to keep your network running at its best, minimize downtime, increase application performance, while helping you meet new networking requirements.
HOW we can help you..
One of the major challenges in maintaining a computer network is trying to predict what will fail and when. With our proactive managed IT services solution, we can prevent many network failures from ever happening. By combining regular preventative maintenance and comprehensive real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.
Our Services Include
Performance management 24/7/365 by skilled operations engineers, including continuous, proactive network monitoring and real-time notification of managed devices
Easy-to-use control center interface to access network performance statistics, view alerts, and create and manage service tickets
Fault management and escalation through analysis of activities to isolate and correct unusual operational behaviors
Configuration management for configuration faults and customer-requested changes for configuration integrity
Full suite of online reporting capabilities available through the control center
Comprehensive device management service level agreements (SLAs), including performance thresholds for incident identification and response, policy change request acknowledgement, policy change request implementation, and emergency change request implementation